Why it Pays to Specialize
Author: Sandra P. Martini
Summary:
Someone once said that you can't be all
things to everyone. What is true in our personal life
is equally true in business. While it may seem
counterintuitive to specialize and consciously limit
the scope of your target market, it's actually
a very wise marketing strategy.
Article:
Someone once said that you can’t be all
things to everyone. What is true in our personal life
is equally true in business.
A niche consists of defining the target
audience for your business and the more defined
your niche, the more specific your audience, the
easier and more cost effective your marketing
will be.
For example, a virtual assistant who
advertises that she can do just about anything for
just about anyone, if she is good, will get some
clients from referrals, but will likely not get all
the clients she otherwise could have if she had a
defined target audience and targeted
marketing.
It is far more effective to develop a campaign and
strategy aimed at coaches (or any market subset) than
it is to scatter marketing over the internet with the
hopes that you will find someone who is interested in
your services.
Why it pays to have a defined target
audience.
The simplest way to explain this is by
illustration. Compare the following:
A generic brochure-style website for a virtual
assistant which portrays her as being all things to
everyone, a "jack of all trades" if you will –
she is, for all intensive purposes, a generalist.
Versus
A tailored website for the same virtual assistant
which portrays her specialization in working with
coaches – she has tailored the language on her
site to be "their" language, she addresses "their"
needs and she focuses on "their" goals.
The first, "I can do anything and everything" type
of website, tends to invite skepticism. It creates a
"too good to be true" feeling from your reader and,
more often than not, leaves an uneasy feeling in your
prospect’s mind. After all, how can anyone do
**everything** and do it ALL well for multiple
clients?
The second website, however, gives you a more
comfortable “right at home” feeling of
security. You know you will be taken care of here.
She has listed her strengths and they don’t
include everything plus the kitchen sink; she’s
told you that if she can’t help you, she has
recommendations on who can; and overall the site has
a higher level of professionalism. The second site
doesn’t mean that she doesn’t accept
other, non-coach clients, just that she has focused
her marketing on one specific group; she can still be
of great benefit to you.
There’s riches in niches.
Specializing in a certain area or "niche" is a
path to increased revenue. The more specialized your
niche, the more the potential. A virtual assistant
who specializes in working with coaches or
entrepreneurs or golf pros or widget makers will have
more clients, recognize greater efficiencies and make
more money than one who works with everyone. Similar
to how a brain surgeon makes more money than a
primary care physician and yet both are
"doctors".
Because the goals are distinct and, practice makes
perfect, the specialized service provider is
more able to take advantage of efficiencies born of
niching her clientele. Increased efficiencies lead to
increased profits as well as a more effective working
environment.
While this article has used virtual assistants as
an example, specializing is appropriate for most
professions. The efficiencies that you, the service
provider, gain are too great to ignore and the
benefits that you can offer your clients make it far
easier to attract clients.
About the author:
Online Business Manager and Entrepreneur, Sandra
Martini, publishes the 'Effective Entrepreneur'
weekly e-zine. She also coaches small business owners
to more efficiently manage their businesses while
increasing profits and having fun. Sandra's coaching
programs are available via teleconferencing, emails
and telephone calls. For more information or to
sign-up for 'Effective Entrepreneur', visit http://www.thebostonvirtualsolution.com
today.
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