10 Reasons why companies should start doing
business online
Author: Nowshade Kabir
Article:
With the rapid down fall of world economy and
dot-com companies in recent years many
brick-and-mortar companies and new start-ups ask
themselves: To Be Online or Not to Be Online?
Not long time ago, I read a comment of a
well-known industry observer, where he stated that
companies that are not selling through Internet by
2007 will probably become extinct. As dramatic as it
might feel, although exaggerated, but there are some
truths in it.
Consider this: Although diminishing due to bad
economy, average growth of e-commerce is around 25 %
per year. 81% of small businesses that have an online
presence during last year's holiday season reached
new customers, leading to an increase in sales and
profitability according to a survey conducted by
Harris Interactive. Thirty percent of small
businesses with a web presence and fewer than 20
employees now generate more than 25% of their revenue
online claims Gartner research.
If this does not convince you to take your
business online, below I pointed out 10 more reasons
why you should start doing business online right
now.
1. New economy Internet has created a new economy,
which by its explosive growth and sheer size already
changed our perception of traditional way of doing
business. Companies like Amazon and Ebay have
successfully created domination on areas, where just
few years ago traditional brick-and-mortar companies
were kings. However, in order to be successful on the
net, you don't have to be a giant like them. Many
small and mid-size companies managed to build online
businesses quite profitably. In fact, studies show
small and mid-size companies will be the main growth
force of e-commerce in coming years.
2. The Internet is a perfect venue for business In
order to make a sale you need visitors to come to
your shop. On the Internet, your shop could be only a
click away from your prospective customers. With
proper marketing your Internet storefront can have
more buyers than you ever can get in a brick and
mortar shop. 3. Company's image whether you sell
products or services online or not, in today's world
you have to have a corporate presence on the
Internet. Otherwise, as you must have noticed that
people simply don't take your business seriously if
you tell them that your company does not have a
website. A nice corporate site definitely increases
the image of a company especially if it has great
product or service related content to go with.
4. Provide better customer support Customer
accusation and retention is one of the key factors of
business value chain. Thanks to Internet technology,
business can provide customer support more
effectively. This means better customer satisfaction
and increase of profitability.
5. Make information more easily available to
customers. Just a couple of years ago, companies used
to require days to deliver products or services
update information to their customers. Things have
changed since then. Today you can add or make any
changes to your company and product related content
virtually in a matter of couple of hours, publish on
your site and share with the whole world.
6. Cut costs New technologies allow you to take virtually
any part of your business online, that include supply
chain management, billing, shipping, procurement etc.
Streamlining these business processes through online
systems will allow companies to cut costs
significantly in almost every sphere of any business.
For example: companies can reduce more than five
percents of their maintenance, repair and operation
costs by adopting e-business solutions. This five
percent savings can turn into 50% of a company's net
profit!
7. Ability to do business 24 hours How else you
can continue making sales, while your stuffs are
sleeping! The biggest advantages of online shops are
that they are open 24 hours a day year round. Thanks
to Internet off time, when your shop is generally
closed, sales in some cases can be more than your
regular business hours!
8. Low start up costs Building a web site does not
require big investments. There are many low cost
tools available today, which can help you create
sites from very scratch. Many business portals allow
you to build web sites from templates. For less than
100$/month you can have a full-fledged corporate
e-business site with all e-commerce features!
9 You physical presence could be in any location
The World Wide Web allows you to do business from any
part of the world. Your physical location, except for
few cases is not that important since you conduct
your business online.
10. Go global, Thanks to the Internet you can instantly
become a global player. In fact, you don't have to
invest large sums of money to do this. There are
literally hundreds of vertical and horizontal
e-marketplaces available on the net. These
marketplaces allow you for a nominal fee to get
access to a large audience of prospective customers
from all over the world. According to AMR Research
more than 1,3$ trillion of good and services will
flow through the B2B marketplaces. Who does not want
a piece of this pie!
The right determinant of e-business success is the
same like any off line business. You have to have a
great idea, you have to have a business plan, there
should be a value proposition for prospective clients
and you should have belief in it and your
ability!
Getting online is becoming cheaper and easier
thanks to emergence of new technologies but marketing
on the Internet is becoming more expensive.
Take your business online now, before the
marketing costs become way too expensive for small
companies.
About the author:
Nowshade Kabir, Ph.D., is the founder, primary
developer and present CEO, of Rusbiz.com, a global
business to business e-commerce portal with feature
like storefronts, aggregated catalog, e-marketplace,
trade leads, internal messaging system supply chain
solutions, etc. With a doctorate in Information
Technology, Dr. Kabir has worked an advisor to
government projects and has over 12 years experience
in International Trade.
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